The world is full of infuriating, difficult-to-use apps and sites that ignore the needs of real people. We exist to change this.
User experience strategist, founder and partner at truematter.
Developers often fail to make first rate user interfaces. Creating exceptional digital products is not easy. Most development-centered firms focus on technical concerns to the exclusion of usability. As a result, their sites, apps, and software are confusing and difficult…
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The Modern Digital Tragedy / Part 5 of 6 ‹ Part 4: Teaching Correct Behavior Sometimes organizations think their interface flaws are visual. The problem is the product is ugly, and someone just needs to make it pretty. Development teams…
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The Modern Digital Tragedy / Part 4 of 6 ‹ Part 3: Outsourcing the User Interface When users complain that digital products are confusing, development organizations often bolster training programs and help systems. In doing so, they mistakenly seek to…
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These days, just about everyone says they do user experience (UX). Of course, there’s a problem with these abundant claims of UX expertise: Very few firms actually practice what they preach.
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Geography has never been less relevant. Companies and individuals are now free to connect, grow, and advance in ways that weren’t possible before. Innovation can thrive anywhere. A company’s only limitation is simply finding the right talent for the right…
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