The world is full of infuriating, difficult-to-use apps and sites that ignore the needs of real people. We exist to change this.

Author: Jessica

Content Strategist, digital accessibility specialist, and usability expert at truematter.

@JessAndAmen

Hint: it’s all about listening. Users Are Humans With Human Limitations Like it or not, we humans simply can’t make accurate predictions about how we will react in a situation until we’re in it. The people that use your site,…

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