Creating or redesigning digital products can be dangerous, especially if you’re the one leading the effort. All the peril falls on you. Project moving too slowly? It’s your fault. Running out of budget? Your butt is on the line. Scope…

You probably already know that your company’s intranet is not doing everything it could to support your employees’ daily work or your business goals. In fact, your business and employees are very likely getting along in spite of your intranet….

User experience talk has surged recently, even in development circles. Yet despite this trend, most apps, websites, and software remain monstrously annoying, frustrating, and hard to use. I just returned from a swank development conference, chock-full of people who’ve forgotten…

Let’s face it: We don’t work out at the gym just because we like doing it. We work out, in large part, because we want to see results. Most people feel much the same way about using digital products. We…

Hello and welcome to our replay of the greatest web match-up of all time, business analysts vs. UX professionals. In the left corner we have our BA, focused on the bottom line, keeper of business requirements, and ally of stakeholders….