If you want to make outstanding digital products, you must understand your users deeply. Their needs, tasks, and behavior drive interactive experiences, from features and functionality to design and content. But of course, every product starts with an idea. And…

Part of the Accessibility for Developers WhitepaperThis article is one part of a comprehensive whitepaper about building accessible digital products, written in partnership between truematter and Progress. You can download the full whitepaper from the Progress site. The web must contain millions, if not billions,…

Part of the Accessibility for Developers WhitepaperThis article is one part of a comprehensive whitepaper about building accessible digital products, written in partnership between truematter and Progress. You can download the full whitepaper from the Progress site. We all know how important digital forms…

Digital products run on information. Sites, applications, and software products constantly communicate to the people using them: how to complete tasks, what to know about a process or topic, what to do next, what’s gone wrong, how to get help,…

Only recently have companies started regularly paying attention to user experience (UX), which studies the way real people interact with websites, applications, and software products. Because the practice of UX is still so new, most UX professionals started their careers…