The world is full of infuriating, difficult-to-use apps and sites that ignore the needs of real people. We exist to change this.
Director of Content Strategy, UX strategy lead, and usability expert at truematter.
Issue 10 of 10 10 Big Issues Banks Face Online and How to Deal With Them This will be a short one. Your secret online weapon for keeping existing customers happy and attracting new ones is usability. Not all…
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It can be tough out there for banking and financial services websites. Security threats pop up all the time. Technology evolves at an insanely rapid pace. Competitors redo their sites faster than you can say “new internet trend.” Customer expectations…
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Issue 7 of 10 10 Big Issues Banks Face Online and How to Deal With Them Stop throwing work over the fence. Creatives and techies can be great collaborators, but they have to start by actually talking to each…
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Issue 9 of 10 10 Big Issues Banks Face Online and How to Deal With Them You have a lot of options when it comes to content management systems. One or more of them will be right for your…
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Issue 8 of 10 10 Big Issues Banks Face Online and How to Deal With Them What do you do when you’re asked to make a website update that would fit better in the company newsletter? Stakeholders at financial…
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