The world is full of infuriating, difficult-to-use apps and sites that ignore the needs of real people. We exist to change this.
Content writer and strategist at truematter.
Issue 1 of 10 10 Big Issues Banks Face Online and How to Deal With Them Making updates for the sake of compliance can be necessary, but also challenging. How do you keep this content from getting in your…
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Issue 2 of 10 10 Big Issues Banks Face Online and How to Deal With Them Following accessibility guidelines is tough, especially if a lawyer is breathing down your neck. But you can do it, and without sacrificing overall…
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My unlikely involvement in a fantasy football league reveals more about UX failure than actual football. It’s a vital lesson real-world businesses must take to heart. I don’t know anything about football. And, even though I’ve been in a fantasy…
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People don’t read online. You’ve probably heard it before and here I am, saying it again. And you’ve probably have difficulty applying that wisdom to your site or app because what are you supposed to do about it? Your organization…
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Creating or redesigning digital products can be dangerous, especially if you’re the one leading the effort. All the peril falls on you. Project moving too slowly? It’s your fault. Running out of budget? Your butt is on the line. Scope…
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